OUR SERVICES
FAQs For Landlords
Bellus Housing CIC's Housing Services Team is available to assist you to address matters affecting your tenancy agreement. Some examples of the things we can assist you with are provided below.
ABOUT BELLUS HOUSING CIC
Welcome to Bellus Housing CIC where our commitment to needs-led housing solutions drives every decision we make. We are a community interest company that stands at the forefront of sustainable and affordable housing, offering support and accommodation to those who need it most. With a deep understanding of the unique challenges faced by individuals seeking housing, we tailor our services to meet the diverse needs of our community.
Our journey began with a clear vision: to bridge the gap in the housing market by providing properties that are not only homes but sanctuaries. Our properties range from single-occupancy units to family homes, all designed with comfort, accessibility, and sustainability in mind. At Bellus Housing CIC, we believe that everyone deserves a place to call home, and we work tirelessly to make this belief a reality.
Our team is a tapestry of expertise, passion, and dedication. From our on-the-ground support staff to our strategic planners, every member of the Bellus Housing CIC family is aligned with our ethos of care and excellence. We're more than a housing provider; we're a partner in creating a brighter future for our tenants and a cornerstone in the communities we serve. Join us in our mission to make a difference—one home, one family, one community at a time.
WHAT IS SUPPORTED HOUSING?
Supported Housing refers to a specialised living arrangement designed to provide not just accommodation but also support services to individuals who may require additional help due to various reasons, such as age, disability, or certain social circumstances.
At Bellus Housing CIC, our Supported Housing is more than just a place to live. It’s a supportive community where residents can receive a range of services tailored to their unique needs. These may include on-site care, assistance with daily living activities, and access to health services. Our goal is to empower our residents to live as independently as possible while still providing the safety net of support services that can be adjusted as needs change.
We understand that each individual's needs are different, and our Supported Housing options reflect that diversity. From group homes with shared facilities to individual apartments with in-home support, we strive to accommodate each resident's unique situation. With ASH CIC, residents find not just housing but a home where they can feel secure and supported.
WHAT ARE THE BENEFITS OF RENTING TO BELLUS HOUSING CIC?
Renting your property to Bellus Housing CIC brings numerous advantages that align with both your financial goals and social values. As a landlord, you become part of a greater mission to provide quality housing to those in need, while also enjoying a stable and reliable income.
Financial Stability: Bellus Housing CIC ensures consistent rental payments, often backed by governmental support schemes, reducing the risk of rental voids and providing you with peace of mind regarding cash flow. Hassle-Free Management: We handle the day-to-day management of the property, from maintenance to tenant relations, freeing you from the operational concerns of being a landlord.
Long-Term Tenancies: We often seek longer lease agreements, which means you can enjoy long-term financial security with fewer tenant turnovers.
Making a Difference: By partnering with us, you contribute to the community by enabling vulnerable individuals to have a place they can call home, improving their quality of life.
Property Maintenance: We maintain the standards of your property, ensuring it is well-cared for and that any issues are promptly addressed, preserving the value of your investment.
Supportive Partnership: We work closely with landlords to ensure that their needs and expectations are met, fostering a professional and supportive relationship. Renting to Bellus Housing CIC isn't just a leasing agreement; it's an investment in your community and a step towards creating a positive social impact.
WHAT TYPE OF PROPERTIES DO YOU RENT?
Bellus Housing CIC is dedicated to providing a diverse range of properties to cater to the varying needs of our clients. Our portfolio includes a variety of types to ensure the right fit for each individual's circumstances.
Residential Properties: We rent apartments, houses, bungalows, and maisonettes, catering to single occupants and families alike.
Specialised Housing: Tailored for those with additional needs, these properties might include features such as wheelchair access, ground floor access, or alarm systems for the hearing impaired.
Shared Accommodations: Ideal for individuals who benefit from communal living, these properties foster a sense of community and support among residents.
Emergency Housing: We also provide temporary housing solutions for individuals in urgent need, ensuring immediate shelter in times of crisis. We are committed to offering properties that are not just buildings but homes that enhance the well-being and independence of our tenants. Each property is chosen with care, considering location, accessibility, and community resources to ensure a holistic approach to housing.
HOW DO THE ARRANGEMENTS WORK?
Bellus Housing CIC housing arrangements are designed with flexibility and support at their core to ensure a smooth tenancy for landlords and tenants. Here's how we structure our process:
Initial Assessment: We conduct a detailed assessment of the tenant's requirements and match them with suitable properties from our diverse portfolio.
Tenancy Agreement: A transparent and fair tenancy agreement is drawn up, clearly outlining the responsibilities of both the tenant and Bellus Housing CIC, ensuring all parties understand their roles.
Ongoing Support: Tenants receive continuous support from our team, ranging from property maintenance to assistance with living independently.
Review and Feedback: Regular property reviews and feedback sessions are held to ensure tenant satisfaction and to address any issues proactively. Bellus Housing CIC's arrangements are not just about providing a place to live but ensuring that the property is a foundation for a stable and secure life for our tenants.
HOW DOES THE RENT GET PAID?
At Bellus Housing CIC, we streamline the rent payment process for ease and reliability. Here’s a breakdown of our method:
Automated Payments: We encourage setting up direct debits or standing orders, ensuring rent is paid timely without the need to remember monthly deadlines.
Online Transactions: For convenience, we also offer online payment options via our secure portal, accommodating a range of digital payment methods.
Rent Collection Service: For those who prefer a more personal touch, our rent collection service allows payments to be made directly to our representatives, providing a receipt for each transaction.
Support for Financial Difficulty: Should tenants face financial hardship, we have protocols in place to work with them to find suitable solutions and avoid arrears. Bellus Housing CIC’s priority is not just the regular collection of rent but also the financial well-being and peace of mind of our tenants.
DOES THE PROPERTY NEED TO BE ADAPTED?
Adapting properties is a crucial service at Bellus Housing CIC, ensuring that each home meets the specific needs of its occupants. Here's an outline of our approach:
Assessment of Needs: A detailed assessment of the tenant's requirements is the first step. This ensures that any adaptations made are bespoke and appropriate, enhancing their quality of life.
Types of Adaptations: Adaptations can range from simple installations like grab rails to more complex renovations such as wheelchair ramps or bathroom modifications.
Professional Implementation: We engage with skilled professionals who carry out the adaptations, ensuring compliance with all safety standards and regulations.
Funding and Support: We guide tenants through the process of securing funding for adaptations, often available through local authorities or health services.
Ongoing Review: Post-adaptation, properties are reviewed regularly to ensure they continue to meet the tenants' needs, with further changes made as necessary. Bellus Housing CIC is committed to providing living spaces that are not just habitable but truly enabling for every individual's lifestyle and abilities.
HOW ARE REPAIRS AND MAINTENANCE MANAGED?
At Bellus Housing CIC, we manage repairs and maintenance with a focus on responsiveness, quality, and tenant satisfaction. Below is an overview of our management strategy:
Responsive Reporting System: Tenants can report issues via a dedicated online portal, phone, or in person, which are immediately logged into our maintenance system.
Prioritisation and Scheduling: Repairs are categorised based on urgency. Emergency repairs are addressed within 24 hours, while non-urgent issues are scheduled at a time convenient for the tenant.
Qualified Technicians: We employ a team of certified and experienced technicians who conduct repairs to the highest standards, ensuring longevity and safety.
Preventive Maintenance: We conduct regular inspections and maintenance to prevent issues from arising, extending the lifespan of the properties and ensuring they remain in prime condition.
Tenant Communication: We keep tenants informed about the status of repairs, scheduled maintenance times, and any required preparations on their part.
Feedback Loop: After a repair is completed, we seek tenant feedback to ensure satisfaction and use this data to continuously improve our services. Our proactive approach to repairs and maintenance at Bellus Housing CIC is designed to preserve the quality of our properties and provide a safe, comfortable living environment for our tenants.
WHAT ARE THE BENEFITS OF RENTING TO BELLUS HOUSING CIC?
Renting your property to Bellus Housing CIC brings numerous advantages that align with both your financial goals and social values. As a landlord, you become part of a greater mission to provide quality housing to those in need, while also enjoying a stable and reliable income.
Financial Stability: Bellus Housing CIC ensures consistent rental payments, often backed by governmental support schemes, reducing the risk of rental voids and providing you with peace of mind regarding cash flow. Hassle-Free Management: We handle the day-to-day management of the property, from maintenance to tenant relations, freeing you from the operational concerns of being a landlord.
Long-Term Tenancies: We often seek longer lease agreements, which means you can enjoy long-term financial security with fewer tenant turnovers.
Making a Difference: By partnering with us, you contribute to the community by enabling vulnerable individuals to have a place they can call home, improving their quality of life.
Property Maintenance: We maintain the standards of your property, ensuring it is well-cared for and that any issues are promptly addressed, preserving the value of your investment.
Supportive Partnership: We work closely with landlords to ensure that their needs and expectations are met, fostering a professional and supportive relationship. Renting to Bellus Housing CIC isn't just a leasing agreement; it's an investment in your community and a step towards creating a positive social impact.
WHAT TYPE OF PROPERTIES DO YOU RENT?
Bellus Housing CIC is dedicated to providing a diverse range of properties to cater to the varying needs of our clients. Our portfolio includes a variety of types to ensure the right fit for each individual's circumstances.
Residential Properties: We rent apartments, houses, bungalows, and maisonettes, catering to single occupants and families alike.
Specialised Housing: Tailored for those with additional needs, these properties might include features such as wheelchair access, ground floor access, or alarm systems for the hearing impaired.
Shared Accommodations: Ideal for individuals who benefit from communal living, these properties foster a sense of community and support among residents.
Emergency Housing: We also provide temporary housing solutions for individuals in urgent need, ensuring immediate shelter in times of crisis. We are committed to offering properties that are not just buildings but homes that enhance the well-being and independence of our tenants. Each property is chosen with care, considering location, accessibility, and community resources to ensure a holistic approach to housing.
HOW DO THE ARRANGEMENTS WORK?
Bellus Housing CIC housing arrangements are designed with flexibility and support at their core to ensure a smooth tenancy for landlords and tenants. Here's how we structure our process:
Initial Assessment: We conduct a detailed assessment of the tenant's requirements and match them with suitable properties from our diverse portfolio. Tenancy Agreement: A transparent and fair tenancy agreement is drawn up, clearly outlining the responsibilities of both the tenant and Bellus Housing CIC, ensuring all parties understand their roles.
Ongoing Support: Tenants receive continuous support from our team, ranging from property maintenance to assistance with living independently.
Review and Feedback: Regular property reviews and feedback sessions are held to ensure tenant satisfaction and to address any issues proactively. Bellus Housing CIC's arrangements are not just about providing a place to live but ensuring that the property is a foundation for a stable and secure life for our tenants.
HOW DOES THE RENT GET PAID?
At Bellus Housing CIC, we streamline the rent payment process for ease and reliability. Here’s a breakdown of our method:
Automated Payments: We encourage setting up direct debits or standing orders, ensuring rent is paid timely without the need to remember monthly deadlines.
Online Transactions: For convenience, we also offer online payment options via our secure portal, accommodating a range of digital payment methods.
Rent Collection Service: For those who prefer a more personal touch, our rent collection service allows payments to be made directly to our representatives, providing a receipt for each transaction.
Support for Financial Difficulty: Should tenants face financial hardship, we have protocols in place to work with them to find suitable solutions and avoid arrears. Bellus Housing CIC’s priority is not just the regular collection of rent but also the financial well-being and peace of mind of our tenants.
