OUR SERVICES

At Bellus Housing CIC, we understand that timely and efficient repair work is crucial to maintaining the quality of your living experience. Our dedicated Repairs Service is committed to addressing maintenance issues swiftly and effectively. From routine checks to urgent fixes, our skilled technicians are on hand to ensure your home remains in top condition. We prioritise emergency situations, aiming to respond within 24 hours, while non-urgent repairs are scheduled at your earliest convenience. Your comfort and safety are our top concerns, and we strive to provide a hassle-free service.

Our FAQ section is designed to provide you with quick answers to common questions about our services, properties, and tenancy agreements.

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From understanding how to report a maintenance issue to navigating your lease terms, we've compiled a comprehensive list of inquiries to ensure you have the information you need at your fingertips. If your question isn't answered here, don't hesitate to reach out to our customer service team who are ready to assist you further.

Encountering an issue in your property shouldn't be a cause for stress. With our easy-to-use 'Report a Problem' feature, you can swiftly inform us of any maintenance issues. Simply describe the problem, upload any relevant photos, and submit. Our property management team will receive your report immediately and will contact you to arrange a repair. We aim to address all reported problems promptly, minimising any inconvenience and ensuring your living space is maintained to our high standards.

If you're experiencing a problem that needs immediate attention, our Repairs Helpline is here for you. Available around the clock, our helpline ensures that you can always reach a member of our team in case of an urgent repair need. 

Our goal is to provide peace of mind and quick resolutions. Whether it's a leaky faucet or a heating issue, call us directly and we'll arrange for a specialist to visit your property as soon as possible.